Question 1

What is SwissBorg’s Crypto Debit Card?

Accepted Answer

It’s a Mastercard debit card that lets you spend your cryptocurrency at merchants by converting it into fiat currency (e.g., EUR, CHF) in real time. It works just like a traditional debit card, but is linked to your crypto wallet.

In the first stage, the SwissBorg Card will be virtual, meaning you can use it for online purchases as well as in physical stores by adding it to your digital wallet (e.g., Apple Pay, Google Pay, Curve).

Question 2

How Does a SwissBorg’s Crypto Debit Card Work?

Accepted Answer

When you make a purchase, the crypto debit card automatically converts your cryptocurrency into the merchant’s accepted fiat currency at the current exchange rate. The transaction is processed instantly, and the amount is deducted from your crypto balance.

Question 3

Who can get the SwissBorg Card?

Accepted Answer

To be eligible for the SwissBorg Card, SwissBorg users must:

Have a valid SwissBorg account:
- Must be a retail account (corporate accounts are not eligible for the SB Card).
- The account has unrestricted permissions
Have completed identity verification to KYC Level 2:
- Verified Photo ID
- Verified Address
Reside in one of the following regions: EEA, UK or Switzerland.

Question 4

Where Can I Use a SwissBorg Card?

Accepted Answer

You can use SwissBorg Card anywhere traditional debit cards are accepted, including:

Retail and Dining
- Supermarkets: Pay for groceries at stores like Carrefour, Tesco or Lidl
- Restaurants and Cafes: Use your card at chains like Starbucks, McDonald’s, or local eateries.
- Department Stores: Shop at retailers like Fnac, Galleries Lafayette, or IKEA
Online Shopping
- E-commerce Platforms: Use your card on Amazon, eBay, or Temu.
- Subscription Services: Pay for Netflix, Spotify, or gym memberships.
- Digital Marketplaces: Buy games, apps, or in-game purchases on platforms like Steam or the App Store
Travel and Transportation
- Airlines and Hotels: Book flights or accommodations on platforms like Expedia or Booking.com
- Ride-Sharing Services: Pay for Uber, Lyft, or Bolt rides.
- Public Transportation: Use your card for buses, trains, or subways in cities with contactless payment systems
Entertainment and Leisure
- Movie Theaters: Purchase tickets at cinemas
- Event Tickets: Buy concert or sports event tickets on platforms like Ticketmaster
Fuel Stations: Use your card at gas stations
Cross-Border Payments: Use your card while traveling abroad for shopping, dining, or transportation

Question 5

What Cryptocurrencies Can I Use with the Card?

Accepted Answer

At launch, the SwissBorg Card will support BTC, ETH, SOL, BORG, and stablecoins such as USDC, USDG, EURC, VEUR, VCHF, and VGBP. More cryptocurrencies may be added over time.

Please note that only crypto wallets are supported, it won’t be possible to use fiat wallets with the card.

Question 6

How Do I Fund My SwissBorg Card?

Accepted Answer

You can fund your card just by holding supported cryptocurrencies in your SwissBorg wallet. Initially, the supported cryptocurrencies are BTC, ETH, SOL, BORG, USDC, USDG, EURC, VEUR, VCHF, VGBP.

You can choose one primary cryptocurrency for your card and set multiple backup cryptocurrencies from the list above. If your primary balance isn’t sufficient, the card will automatically use your backup cryptocurrencies so your purchase goes through seamlessly.

Question 7

Can I Use My Card Internationally?

Accepted Answer

Yes, the SwissBorg Cards can be used internationally wherever the card network (Mastercard) is accepted. Foreign transaction fees may apply (see here https://www.mastercard.co.uk/en-gb/personal/get-support/convert-currency.html). SwissBorg won’t charge additional FX fees.

Question 8

Are There Fees Associated with the Card?

Accepted Answer

There are no service or annual fees, but real-time crypto-to-fiat conversions are subject to fees. For details about crypto-to-fiat exchange, please refer to our website: https://swissborg.com/legal/swissborg-app-fees.

Question 9

What Happens If a Merchant Doesn’t Accept Crypto?

Accepted Answer

Crypto debit cards convert your cryptocurrency to fiat currency in real time, so merchants do not need to accept crypto directly. The transaction is processed in the local fiat currency.

Question 10

Can I Use My Card for Recurring Payments?

Accepted Answer

Yes, you can use your SwissBorg Card for recurring payments like subscriptions. Ensure you maintain sufficient funds in your account to avoid transaction failures.

Question 11

What are the benefits of the SwissBorg Card?

Accepted Answer

The SwissBorg Card lets you connect your crypto directly to real-life purchases, instantly, and without needing to withdraw funds in advance to a financial institution.

Depending on your Loyalty Rank, you also earn cashback on each purchase.

Bridging crypto into everyday life

SwissBorg x Mastercard

Your Crypto, Anywhere

Receive BORG For Every Purchase

Pay with what works for you

With you online or offline

Wherever you go, we follow

All your spendings in one place

Choose how you pay

Relentless SwissBorg Protection

Participate in the SwissBorg Partners Card Design Contest

Available for residents in 30+ regions

Frequently asked questions